99.5 percent of our work is approved first time by clients. We have advanced commissioning processes, rigorous quality control procedures and an experienced editorial team. And of course we guarantee to make any adjustments you may require.
You need proof and we understand that. We are happy to create a pilot / proof of concept piece without charge. If you're happy, we'll add it to your account. If not, there will be absolutely nothing to pay and we'll simply part as friends.
We're a low overhead business. Everyone works at home so you're not paying for offices, sales people or cars. You benefit from a fully managed solution at freelance prices. Contact us now for instant pricing - you'll be pleasantly surprised.
So what are we really about? We provide scalable, decent quality content balanced with affordability and backed by technological innovation. End user clients range from start-ups and sole traders through to global brands. Digital industry clients include individual web designers all the way up to global full service agencies.
Small clients may require a handful of blog posts every month. Large clients may require tens of thousands of product descriptions. All of them need a safe pair of hands to deliver content accurately, ethically and with minimal impact on their time.
We utilise sophisticated, proven systems and processes in order to make a complex task appear simple. From best practice templates refined through experience in countless engagements to advanced SEO controls built into our production systems, we can usually say ‘yes’.
And perhaps most importantly, our business is based upon the supportive, ethical management of a large and diverse team. An approach that is not always the case in our sector. Team retention is over 90 percent annually.
And the same is true for client retention.
"We delivered a major eCommerce project on time and within budget. You guys were a significant factor in achieving this."
"Tens of thousands of eCommerce product pages and only two required minor re-work which you did for us immediately and without question."
"Managing freelancers was driving us crazy. So much easier - and actually cheaper - through you."
Our lean and not so mean management team has nearly 60 years combined experience in information technology and content production. Simon, our CEO, has a first class honours degree in computer science and admits to the occasional geek moment. Jenny, our COO has spent decades working with major brands on some pretty serious business transformation projects.
All work is separately checked and edited by our editorial teams in the relevant country. They come from a wide range of backgrounds from broadsheet and global brands in printed media through to boutique agency and PR. All of them are seasoned veterans with decades of sub editing and copy editing experience, ensuring that all content meets the brief and is to standard.
Our writers and researchers range from part time working parents through to full time freelance professionals. As with all teams, everyone works at home and we use spare time in-between their own direct client engagements in balancing quality with affordability. So our clients get great people at sensible price points. One of the many advantages of a large team (and a major advantage for our clients over using in-house resources or individual freelancers) is subject coverage. The team, includes lawyers, HR professionals, engineers, medical practitioners, SEO and ecommerce experts and a number of writers with masters degres and even doctorates in their respective disciplines.
No team line-up would be complete without mentioning BMS, our Brief Management System. This is our own online technology which has been engineered from the ground up in response to client requirements. It handles SEO content production, including keyword management to an unparalleled level. It also takes care of all of the administrative activity from workflow and resource management through to reporting, billing and the provision of a 24/7 client portal. Our teams have a love / hate relationship with the system as it relentlessly polices their work. But its an essential component in making a very hard job appear easy.
It has been a long and difficult road but the end is in sight. We can finally begin to plan to surface from a year-long lockdown. However, this isn’t a race and, for many, there Read more…
With social and business media platforms such as Facebook, Twitter and LinkedIn continuing to grow in popularity, it’s easy to question the merit of blogging. It’s time-consuming and challenging to consistently create posts that interest Read more…